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TOR DİJİTAL
Data protection // GDPR information notice

Privacy Notice

Last updated: 2 August 2026

1. Who we are

This notice explains how we process personal data collected through tordijital.com. We are established in Türkiye and offer services to businesses located in the European Union; therefore this processing falls under Article 3(2) of Regulation (EU) 2016/679 (GDPR).

Controller: TOR Bilgisayar Bilişim ve Yazılım Teknolojileri Ltd. Şti.

Address: Fatih Sultan Mehmet Mah. Plevne Sok. No: 5 A, Kartepe / Kocaeli, Türkiye

MERSİS: 0855094624400001

Email: info@tordijital.com

Phone: +905320588565

EU representative (Art. 27 GDPR): An application for the appointment of an EU representative under Article 27 GDPR has been submitted and the outcome is pending. The representative's name and address will be published here as soon as the appointment is finalised. In the meantime, you may contact us directly using the details above.

2. What we collect and why

We only process data you actively provide through our contact form or messaging channels. We do not use advertising cookies, tracking pixels or profiling tools.

DataPurposeLegal basis (Art. 6 GDPR)
Full name, phone, emailResponding to your enquiry, preparing an offerArt. 6(1)(b) — steps prior to entering a contract, at your request
Company / brand name, store or website link, advertising channels, budget rangeAssessing your request and preparing a proposalArt. 6(1)(b) — pre-contractual steps
Free-text note you writeUnderstanding your requestArt. 6(1)(b)
Time of the request, page it came fromSecurity and abuse preventionArt. 6(1)(f) — our legitimate interest in protecting the service

3. Who receives your data

RecipientPurposeLocationSafeguard
Resend (email delivery)Sending your request to usUSAArt. 28 DPA + Standard Contractual Clauses
WhatsApp / MetaRequest notification and contacting youUSA / IrelandBusiness Data Processing Terms + Transfer Addendum
Güzel Hosting (hosting provider)Operating the website and storing enquiry recordsTürkiye — same country as the controllerArt. 28 data processing agreement

4. International transfers

Türkiye is not covered by a European Commission adequacy decision. Your data reaches us directly when you submit the form, which is not a 'transfer' within the meaning of Chapter V GDPR. However, where we pass data to the service providers listed above, that is a transfer and we rely on the following safeguards:

5. How long we keep it

We keep enquiry data only as long as it serves the purpose it was collected for.

If no contract results from your enquiry, we delete or anonymise your data at the end of the periods below.

CaseRetention
Enquiry that does not lead to a contract24 months from your last contact with us
Enquiry that leads to a contractDuration of the contract plus the statutory retention periods applicable to commercial records
Security logs12 months

6. Is providing your data mandatory?

No. Completing the form is entirely voluntary and there is no statutory or contractual obligation to do so. However, without your name and at least one contact detail we cannot assess your request or send you an offer — that is the only consequence of not providing it.

7. Your rights

Under Articles 15 to 22 GDPR you have the right to:

8. Automated decision-making

We do not carry out automated decision-making or profiling that produces legal effects concerning you or similarly significantly affects you. Enquiries are reviewed by a person.

9. Complaints

You may lodge a complaint with the supervisory authority of your country. In Romania this is the National Supervisory Authority for Personal Data Processing (ANSPDCP), B-dul G-ral. Gheorghe Magheru 28-30, Bucharest — dataprotection.ro. You may also complain to the authority in any other EU Member State in which you live or work.

10. Cookies and local storage

This site uses no advertising or analytics cookies. It stores a small number of entries in your browser's local storage that are strictly necessary for functions you request: whether you dismissed the cookie notice, the name and contact detail you entered in the chat assistant so it does not ask again, and the high score of the mini-games. You can delete these at any time through your browser settings.

11. Changes and contact

We may update this notice. The current version is always published on this page with the date above. For any question, or to exercise your rights, write to info@tordijital.com.